Posts tagged failure tolerance
The Power of Failure with Dr. Amy Edmondson

In this interview about failure and growth, author and Professor of Leadership at Harvard Business School Dr. Amy Edmondson upends our understanding of failure and shares how we can more effectively make it work for us. Based on the research from her book “Right Kind of Wrong,” Dr. Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure - basic, complex, and intelligent - she describes how to minimize unproductive failure while maximizing what we gain from missteps at all levels.

Dr. Edmondson goes on to talk about her pioneering work in the space of psychological safety. She demystifies failure by distinguishing between good failure from which we can learn and the bad failure that should have been prevented. Dr. Edmondson makes it clear that when organizations provide a safe environment for failure during the process of experimentation, both knowledge and innovation are gained. She finishes the interview by giving advice for how leaders, teachers, and even parents can use failure as a learning tool.

Dr. Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #1 in 2021; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organizational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley), has been translated into 15 languages. Dr. Edmondson’s latest book, Right Kind of Wrong (Atria), builds on her prior work on psychological safety and teaming to provide a framework for thinking about, discussing, and practicing the science of failing well. First published in the US and the UK in September, 2023, the book is due to be translated into 15 additional languages. 

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The Performance Paradox with Eduardo Briceño

In this interview about growth and development, author and growth mindset expert Eduardo Briceño shares how leaders, teams, and organizations can create a culture of growth, where experimentation and feedback are encouraged, and learning is integrated into the everyday. Integrating learning and performance is the central idea behind Eduardo’s book “The Performance Paradox.”

Eduardo shares why people in any profession should embrace the “Learning Zone” - a space where they can be deliberate about improvement - rather than constantly focusing on minimizing mistakes and peak performance. He talks about how leaders and coaches should create psychological safety so members of a team can experiment, and even fail, without negative repercussions. He makes the case that people should approach their work with two goals in mind - getting things done and improving. They can do that by proactively soliciting feedback, performing trial and error activities, and reflecting on mistakes. Eduardo gives advice for how leaders should handle mistakes and how they can best model being a learner. He shares how companies like Microsoft, General Mills, Skratch Labs, New York Life, and Bridgewater Associates have benefited from welcoming the “Learning Zone” and how CEOs like Satya Nadella and Ray Dalio have openly celebrated their own mistakes and learned from the feedback they received after those mistakes.

Eduardo Briceño is a global keynote speaker, facilitator, and guide supporting leaders cultivating growth mindset cultures. He is a Pahara-Aspen Fellow, a member of the Aspen Institute's Global Leadership Network, and an inductee in the Happiness Hall of Fame. For over a decade he was the CEO of Mindset Works, which he cofounded in 2007 with Stanford professor Carol Dweck, Lisa Blackwell, and others. Earlier, he served as a technology investor with Credit Suisse's venture capital arm the Sprout Group. Eduardo grew up in Caracas, Venezuela. He holds bachelor's degrees in economics and engineering from the University of Pennsylvania, as well as an MBA and M.A. in education from Stanford University. He was shortlisted for the Thinkers50 Breakthrough Idea Award in 2023.

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The Making of the “Miracle on Ice” - an Interview with Hockey Hall of Famer Lou Nanne

In arguably the greatest upset in sports history, the 1980 United States Olympic Hockey Team defeated the Soviet Union and then went on to clinch the gold medal against Finland. The sports world was shocked and the “Miracle on Ice” was complete.

In this interview, Lou Nanne, a key influencer of the team, takes us back nearly 40 years and tells the story of the 1980 “Miracle” team, his involvement in securing Herb Brooks as head coach, and how the team was best prepared to face the international competition through innovative practice routines and training methods.

Lou Nanne has been a leading figure in the hockey community for decades. Lou was captain of the 1968 United States Olympic Hockey Team. Later he played, coached, and served as general manager for the Minnesota North Stars. Lou is a member of the United States Hockey Hall of Fame and the International Ice Hockey Federation Hall of Fame. He has also been awarded the Lester Patrick trophy for his impact on the sport of hockey.

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Fighting the Fear of Failure: An Entrepreneur’s Journey with Ryan Estis

Writer, speaker, and business owner Ryan Estis candidly discusses his entrepreneurial journey and shares his insights on:

Becoming an entrepreneur: The importance of experimentation before becoming a business owner, the discipline necessary to succeed owning a business, finding life and work on your terms, the downside of having a Plan B when starting a business, overcoming a lack of self-confidence

The State of Business Today: failure tolerance, overcoming resistance to change in organizations, learning and development as a strategic imperative, the importance of investing in people, digitization strategies and evolving business models, the competencies necessary for new leaders to succeed, the future of sales

Organizations mentioned: AT&T, Accor Hotels, Cadillac, National Automobile Dealers Association, Seth Mattison

“Lunch was two cans of StarKist tuna for a year. That was my lunch…start time was 4AM at the kitchen table and I wasn’t in my sweats. I was in a suit and tie.”

Ryan Estis commenting on his mindset when he launched his business in 2009

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