Developing Financial and Emotional Competence with Doug Lennick

Doug Lennick is a legendary leader in the financial services industry who has mentored hundreds of people over his career and coached thousands of people to be more effective leaders and make better financial decisions. In this interview, Doug shares his insights on:

Personal Financial Decision Making: Good debt vs. bad debt, the concentration of private debt, Millennial debt, benchmarks for responsible borrowing, financial education, delaying gratification, financial “slavery,” debt stress and how it impacts performance at work, financial intelligence, preparing for financial uncertainty, behavioral change, Stanford Marshmallow Experiment, impulse control

Effective Leadership: senior leadership trust, compassion, integrity, self-awareness, personal and organizational values, transparency, Baby Boomer retirement, advice for first-time managers, leaders vs. managers, the importance of self-management, alignment of thoughts, actions, emotions to values and goals, moral intelligence vs. moral competence, employee engagement and high performance, advice for first-time CEOs, leadership in a world of artificial intelligence and other major technology transformation, the diminishing importance of cognitive ability in leadership, neuroscience, the adult brain, changing adult behaviors, The Four Rs (Recognize, Reflect, Reframe, Respond), happiness

Organizations, people, and resources mentioned: Arun Abey, How Much Is Enough? Making Financial Decisions That Create Wealth and Well-Being, Ray Dalio, Ken Chenault, American Express, Walter Mischel, 2018 Edelman Trust Barometer, Stephen Covey, Stephen M. R. Covey, The SPEED of Trust, Moral Intelligence, Think2Perform, Spock, The Simple Genius (You)

“Our culture is this…I want anybody to be able to talk to anybody, about any thing, at any time.”

Doug Lennick, CEO of Think2Perform, commenting on one of the ways he built trust, transparency, and empowerment while leading a 17,000 person organization at American Express

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Fighting the Fear of Failure: An Entrepreneur’s Journey with Ryan Estis

Writer, speaker, and business owner Ryan Estis candidly discusses his entrepreneurial journey and shares his insights on:

Becoming an entrepreneur: The importance of experimentation before becoming a business owner, the discipline necessary to succeed owning a business, finding life and work on your terms, the downside of having a Plan B when starting a business, overcoming a lack of self-confidence

The State of Business Today: failure tolerance, overcoming resistance to change in organizations, learning and development as a strategic imperative, the importance of investing in people, digitization strategies and evolving business models, the competencies necessary for new leaders to succeed, the future of sales

Organizations mentioned: AT&T, Accor Hotels, Cadillac, National Automobile Dealers Association, Seth Mattison

“Lunch was two cans of StarKist tuna for a year. That was my lunch…start time was 4AM at the kitchen table and I wasn’t in my sweats. I was in a suit and tie.”

Ryan Estis commenting on his mindset when he launched his business in 2009

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Leadership, the Brain, and Managing Lasting Change - An Interview with Dr. Robert Eichinger

Leadership guru Dr. Robert Eichinger shares his wisdom on the topics of:

Neural leadership, change management, the brain at work, neural plasticity, mindfulness, women in leadership, emotional competence, confirmation bias, innovation, leadership and Artificial Intelligence, anger management, narcissism, and derailment research

“You cannot manage change cognitively. It has to be managed from an EQ standpoint. People get promoted based on smarts and fail based on people skills.”

Dr. Robert Eichinger

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